Warranty

DISCLAIMER

The warranty which Wood-Skin grants on the Foldable Office ensures that the product delivered to the Customer is free from any defect that relevantly decreases its value or, alternately, make it unsuitable for the usage it is wholly and generally intended to.

Any modification made to the product by the Customer or unauthorized third parties and improper use has the immediate effect of voiding the Warranty granted. To the same extent, the incorrect storage, handling, assembly, lubrication, storage, repair of the Product not authorized by Wood-Skin, or exposure/ contact of the same with contaminating agents by the Customer or by third parties not authorized by Wood-Skin, invalidates the warranty granted.

Because of this it is very important that, upon receipt of the Product, the Customer must check that it conforms to the order, paying attention in particular to the packaging and to the quantity.

In fact, any non-conformities (i.e. referring to the packaging, quantity, external characteristics) of the Foldable Office (apparent defects), must be notified to Wood-Skin in writing, by registered mail with return receipt and anticipated by e-mail addressed to aftersales@foldableoffice.xyz within 2 (two) months from reception of the Products if the Customer is a consumer  pursuant to art. 132 of the Italian Consumer Code and within 8 (eight) calendar days if the Customer purchased the Foldable Office as a non-consumer under art. 1495 of the Italian Civil Code.

Failing such notification to Wood-Skin, within the respective time limits, the Customer right to claim the above defects forfeits.

Any other complaints referred to defects which cannot be discovered on the basis of a careful inspection upon receipt (hidden defects) shall be notified to Wood-Skin in writing by registered letter with return receipt, and anticipated by e-mail addressed to aftersales@foldableoffice.xyz, within 2 (two) months from discovery of the defects if the Customer acted as a consumer pursuant to art. 132 of the Italian Consumer Code and within 8 (eight) calendar days if the Customer purchased the Foldable Office as a non-consumer, under art. 1495 of the Italian Civil Code.

Anyway, failing such notification to Wood-Skin, within the respective time limits, the right to claim the above defects forfeits.

Complaints shall be accompanied by a complete and precise description of the observed defect, also through appropriate image documentation.

The action to claim the defects forfeits in 26 (twenty-six) months from the delivery if the Client is a consumer, pursuant to art. 132 of the Italian Consumer Code. Viceversa, if the Client is a non-consumer the same action forfeits in 12 (twelve) months from the delivery, pursuant to art. 1495 of the Italian Civil Code.

Anyway the Customer can read the complete text about our SALE CONTRACTS to our web site https://wood-skin.com in the online store section.

Should you wish to proceed with any form of claim regarding your Foldable Office, the product must be packaged upon return exactly as it was received: cotton tote bag, bubble wrap, edge protectors and box. If you do not have the packaging any longer, equivalent packaging in both quantity and quality must be provided at your own expense.

USE AND SAFETY PRECAUTIONS

To have a very complete idea of the multiple ways of use, please visit the dedicated page of Kickstarter (here the link https://www.kickstarter.com/projects/foldableoffice/foldable-office/description) and www.foldableoffice.xyz

Any other use is strongly discouraged. In these cases and all the others in which you do a different use, Wood-Skin will not grant any warranty.

In addition to this, the following uses, which may also cause slight and serious injuries, are strongly discouraged.

1) Do not use the Foldable Office near wet places and do not expose the Foldable Office to the water (i.e. rain and every other source of water). Its form might be definitively compromised with adjunctive risks for any thing you put on it.

2) Do not disassemble, repair or transform by yourself the Foldable Office.

3) Do not expose the Foldable Office to heat

4) Do not use the Foldable Office like a meal tray and in general keep it far from food.

5) Do not use the Foldable Office as a blunt object.

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